Terms of service

Effective Date: 01/04/2025

These Terms and Conditions (“Terms”) govern your use of the website Pearlnx.com (the “Site”) and all services, products, and features offered through our e-commerce platform. By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use the Site.

We may update these Terms from time to time, and any such changes will be effective immediately upon posting. We encourage you to review these Terms regularly.

1. Acceptance of Terms
   By accessing or using our Site, you agree to comply with these Terms and Conditions, as well as our Privacy Policy. If you are using the Site on behalf of a business, you are representing and warranting that you have the authority to bind that business to these Terms.

1. Products and Services
   Pearlnx.com offers various products and services through its e-commerce platform. We reserve the right to modify, discontinue, or update any product or service offered at any time, without prior notice. Product availability is subject to change, and prices may vary.

1. Account Registration and Security
   To access certain features of the Site, you may be required to create an account. When registering, you agree to provide accurate and complete information and to update it as necessary. You are responsible for maintaining the confidentiality of your account login details and for all activities under your account.
   You agree to notify us immediately of any unauthorized use of your account. Pearlnx.com is not liable for any loss or damage arising from your failure to protect your account information.

1. Orders and Payments
   By placing an order on our Site, you are making an offer to purchase the selected products, subject to these Terms. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, errors in pricing or product description, or suspected fraudulent activity.
   All payments must be made using the available payment methods on our Site. By providing your payment details, you authorize us to charge the total amount of your order, including taxes, shipping, and handling fees, to your payment method.

1. Shipping and Delivery
   We will make every effort to fulfill orders promptly, but delivery times may vary depending on factors such as location, shipping method, and product availability. Pearlnx.com is not responsible for delays caused by third-party shipping providers or customs procedures.
   Shipping costs will be calculated at checkout based on your order and shipping location. If an item is out of stock or cannot be delivered, we will notify you and may offer alternatives or a refund.

1. Returns and Refunds
   Our return and refund policy is detailed on the Site. Please review the policy before making a purchase. Generally, items can be returned within [insert number] days of receipt, provided they are unused and in their original packaging. Refunds will be processed according to the terms outlined in our return policy.

1. Intellectual Property
   All content on the Site, including text, graphics, logos, images, videos, and software, is the property of Pearlnx.com or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, modify, or distribute any content from the Site without prior written permission from us.

1. Prohibited Activities
   You agree not to use the Site for any unlawful purpose or engage in activities that may:

• Violate any applicable local, national, or international law
• Infringe on the intellectual property rights of others
• Harass, harm, or threaten others
• Interfere with or disrupt the functionality of the Site or servers
• Engage in fraudulent, deceptive, or malicious activities

  We reserve the right to suspend or terminate your access to the Site for any violation of these Terms.

1. Limitation of Liability
   To the fullest extent permitted by law, Pearlnx.com will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or from any products purchased through the Site. Our liability for any claim related to these Terms will not exceed the total amount you paid for the product or service in question.

1. Disclaimers
   The Site and all products and services offered on the Site are provided “as is” without any warranties, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose. Pearlnx.com does not warrant that the Site will be free from errors, viruses, or other harmful components.

1. Indemnification
   You agree to indemnify and hold harmless Pearlnx.com, its affiliates, employees, agents, and partners from any claims, damages, losses, or expenses (including legal fees) arising out of or related to your use of the Site, violation of these Terms, or any breach of your representations and warranties in these Terms.

1. Privacy
   Your use of the Site is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.

1. Governing Law
   These Terms will be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any dispute arising from these Terms will be resolved in the courts located within Mumbai.

1. Severability
   If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be deemed severable from these Terms, and the remainder will remain in full force and effect.

1. Modifications to Terms
   Pearlnx.com reserves the right to modify or update these Terms at any time. Any changes will be posted on this page, and the “Effective Date” at the top of the page will be updated. Your continued use of the Site after such changes constitutes your acceptance of the updated Terms.

1. Contact Information
   If you have any questions or concerns regarding these Terms and Conditions, please contact us:
   Pearlnx.com
   Email: online@pearlnx.com
   Phone: +919004835051
   Address: 514, Prestige Industrial Estate, Orlem Bawdi Lane, Marve Road, Malad West, Mumbai – 400064.