Privacy policy

Effective Date: 01/04/2025

At Pearlnx.com, we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, https://www.pearlnx.com/ (the “Site”), and engage in activities such as purchasing products through our e-commerce platform.

By using our Site and services, you agree to the collection and use of information in accordance with this policy.

  1. Information We Collect
    We collect several types of information for various purposes, including providing and improving our services.
    Personal Data: When you register an account, place an order, or interact with our website, we may collect personal information such as:
  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment details (e.g., credit card or PayPal information)

    Usage Data: We may also collect information about how our website is accessed and used, including:
  • Your IP address
  • Browser type and version
  • Pages visited on our site
  • Time and date of your visit
  • Unique device identifiers
  • Cookies and usage data

    Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our website and hold certain information. Cookies are small files stored on your device that help us enhance your user experience. You can choose to disable cookies through your browser settings, but this may affect certain features of our website.
  1. How We Use Your Information
    We use the collected information for various purposes, including:
  • To process your orders and deliver products/services
  • To improve the functionality and performance of our website
  • To communicate with you regarding your orders or inquiries
  • To send promotional content, newsletters, or offers (with your consent)
  • To improve customer support and handle inquiries or complaints
  • To comply with legal obligations and protect against fraud
  1. How We Share Your Information
    We do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:
  • Service Providers: We may share your information with third-party vendors or service providers who perform services on our behalf, such as payment processors, shipping companies, and email service providers.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to legal requests (e.g., court orders or government regulations).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner, but we will notify you of any such transfer.
  1. Data Security
    We take the security of your personal data seriously and implement industry-standard measures to protect it from unauthorized access, loss, or alteration. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data, but we strive to protect it to the best of our ability.
  1. Your Rights and Choices
    Depending on your location, you may have the following rights regarding your personal data:
  • Access: You have the right to request a copy of the personal data we hold about you.
  • Correction: You can request the correction of any inaccurate or incomplete data.
  • Deletion: You may ask us to delete your personal data, subject to certain exceptions.
  • Opt-Out of Marketing: You can opt-out of receiving marketing emails by clicking the unsubscribe link in any of our marketing emails or by contacting us directly.
  • Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.
    If you wish to exercise any of these rights, please contact us using the contact information provided below.
  1. Children’s Privacy
    Our website is not intended for individuals under the age of 18 (“Children”). We do not knowingly collect personal data from children. If we learn that we have collected personal data from a child under 18, we will take steps to delete such information. If you are a parent or guardian and believe we may have collected personal data from a child, please contact us immediately.
  1. Third-Party Websites
    Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of third-party sites. We encourage you to read the privacy policy of every site you visit.
  1. Changes to This Privacy Policy
    We may update our Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with a new effective date. We recommend you periodically review this page for any updates. Your continued use of the website after changes have been posted constitutes your acceptance of those changes.
  1. Contact Us
    If you have any questions or concerns about this Privacy Policy, please contact us:
    Pearlnx.com
    Email: online@pearlnx.com
    Phone:+919004835051
    Address: 514, Prestige Industrial Estate, Orlem Bawdi Lane, Marve Road, Malad West, Mumbai – 400064.